Implementing project-based pricing for podcast services - The Deliverables Difference, Transforming Your Podcast Business

Episode 52 - Implementing project-based pricing for podcast services - The Deliverables Difference, Transforming Your Podcast Business

For podcast editing and support businesses, setting clear deliverables is essential to ensure client satisfaction, manage expectations, and streamline workflows. Here's a detailed breakdown of how to approach each aspect:

Clearly Define What the Client Will Receive

• Edited Episodes: Specify the level of editing included—basic edits (removing filler words and long pauses), advanced edits (adding music, sound effects, or mastering), or full production (narrative structuring and storytelling enhancements). For example, clarify whether you will clean up audio quality, balance levels, and remove background noise.
• Show Notes: Outline the scope of show notes creation. Will you provide a brief summary, timestamps, key takeaways, or links to resources mentioned in the episode?
• Promotional Materials: Define whether deliverables include audiograms, social media graphics, or teaser clips for platforms like Instagram or TikTok.
• File Formats: State the formats you’ll deliver (e.g., MP3 for distribution, WAV for archival purposes) and whether you’ll provide transcripts for accessibility.

Specify the Quality Standards for Each Deliverable

• Audio Quality: Set benchmarks for audio quality such as loudness normalization standards (e.g., -16 LUFS for podcasts) to ensure consistency across episodes17.
• Editing Standards: Detail what constitutes a "clean edit," such as removing all filler words versus leaving some in to maintain conversational flow.
• Turnaround Time: Define how quickly clients can expect deliverables after receiving raw files. For instance, a standard timeline might be 3–5 business days for a 60-minute episode.
• Consistency: Ensure that all episodes adhere to the same branding elements, such as intro/outro sequences and background music.

Outline the Revision Process and Limitations

• Revision Policy: Clearly state how many rounds of revisions are included in your pricing. For example, offer one round of minor edits (e.g., cutting additional content or adjusting volume levels) without extra charge.
• Timeframe for Revisions: Establish deadlines for clients to request revisions (e.g., within 7 days of delivery).
• Scope of Revisions: Specify what revisions entail—minor adjustments versus significant re-edits—and communicate additional costs for extensive changes.
• Client Feedback Process: Use tools like Descript or time-stamped notes to make it easier for clients to request specific edits7.

Include a Timeline for Delivery of Each Project Component

• Milestones:Raw audio submission deadline from the client.
• Delivery date for the first cut of the edited episode.
• Deadlines for receiving client feedback and finalizing edits.
• Batch Production: If working on multiple episodes at once, outline staggered delivery dates to keep production on track.
• Communication Schedule: Set regular check-ins with clients to update them on progress or address any concerns.

Additional Tips for Setting Clear Deliverables

1. Use Written Agreements: Document all deliverables in a contract or service agreement to avoid misunderstandings.
2. Provide Examples: Share samples of your work to illustrate what clients can expect in terms of editing quality and style.
3. Automate Workflow Where Possible: Use tools like templates in Garageband or Descript to maintain consistency and speed up production7.
4. Educate Clients on Deliverables: Offer onboarding materials explaining your process so clients understand what goes into producing their podcast.

By clearly defining deliverables tailored to podcast editing and support services, you not only set realistic expectations but also build trust with your clients. This clarity ensures smoother collaboration, reduces revisions, and enhances overall client satisfaction.

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